Privacy Policy

Driven Services, LLC

2071 Davis Rd, Lipan, TX 76462

(817) 599-8866 · info@driven-services.com

Effective date: October 23, 2026

Driven Services, LLC ("Driven Services," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have, including how to stop receiving text messages from us.

Information we collect

We collect only the information needed to do business with you or to employ you:

Contact information you give us, such as your name, company, mailing address, email address, and phone number, when you request a quote, schedule work, contact us, or apply for or accept a job.

Job and account information, such as job-site locations, scheduling details, purchase orders, and invoices.

Employee information provided during hiring and onboarding, including your mobile phone number for work-related communication.

Website information collected automatically by our website host, such as browser type and pages visited, used only to keep the site running and secure.

How we use your information

We use your information to schedule, perform, and bill for our services; communicate with customers about scheduled work, crew arrival times, job status, and invoices; communicate with employees about work schedules, job sites, safety, IT support, and company accounts; respond to your questions and requests; and meet legal, tax, safety, and insurance obligations.

We do not sell your personal information, and we do not use it for third-party marketing.

Text messaging (SMS)

With your consent, we may send you text messages related to your job with us or your work for us. Message frequency varies. Message and data rates may apply.

Opting in. You opt in by giving us your mobile number and agreeing to receive texts, whether in person, over the phone, on our forms or onboarding paperwork, or by texting us first.

Opting out. Reply STOP to any message at any time to stop receiving texts from that number. You will receive one final message confirming you have been unsubscribed.

Help. Reply HELP to any message, call (817) 599-8866, or email info@driven-services.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

How we share information

We share information only when needed to run our business: with service providers that help us operate, such as our phone and messaging provider, payroll and HR provider, accounting software, and website host, who may use your information only to provide services to us; with customers and job sites, to the extent needed to perform work (for example, providing a crew member's name to a site contact); and when required by law, subpoena, or to protect the safety of people or property.

We never sell, rent, or trade your personal information.

How we protect information

We use reasonable administrative and technical safeguards, including access controls and secure, password-protected systems, to protect your information. No method of storage or transmission is completely secure, but we work to protect your data appropriately.

How long we keep information

We keep information as long as needed for the purposes above and as required by law, including employment, tax, and safety record-keeping requirements.

Your choices

You may ask to review, correct, or delete the personal information we hold about you, subject to legal record-keeping requirements. You may opt out of text messages at any time by replying STOP. You may contact us with any privacy question or request using the information below.

Children

Our services and website are intended for businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last revised. The current version is always available at driven-services.com/privacy.

Contact us

Driven Services, LLC

2071 Davis Rd, Lipan, TX 76462

Phone: (817) 599-8866

Email: info@driven-services.com